Contact Information

For all customer service inquiries, including order status, apparel sizing information, questions about returns or similar, please contact us at:

store@shanewhite.com

Shipping Info

Packages are shipped using USPS Media Mail when applicable and registered standard mail for everything else. In the U.S. please allow one week from the following Saturday from when you place your order.  They usually deliver within a week and about 2-3 weeks in the U.S.  We ask that people ordering internationally be patient as there are sometimes delays, but also know that we do our best to get them out of our hands within a day or two of receiving the order to minimize your wait.  If you wish your package to be shipped faster or more securely, please contact us before ordering and we can quote you a price for faster service that includes a tracking number and insurance.  Lost or damaged parcels will not be refunded or replaced.

Please also be aware that all taxes and duties will be the responsibility of you, the buyer.